Effective Date: 2025
Welcome to SpellsByAura (“we,” “us,” “our,” or “Aura”). This Privacy Policy & Service Terms document explains how we collect, use, protect, and handle your information, as well as the terms under which our spiritual and metaphysical services are provided.
By placing an order, using our website, or engaging with our services, you acknowledge that you have read, understood, and agreed to this policy in full.
1. Nature of Our Services (Important Disclosure)
SpellsByAura provides spiritual, metaphysical, and intuitive services, which may include but are not limited to spell work, ritual work, energy work, and psychic or intuitive readings.
These services are:
- Intention-based
- Spiritual in nature
- Provided for personal insight, emotional support, and spiritual exploration
We do not guarantee specific outcomes, results, or changes in external circumstances. Spiritual work is subjective and influenced by many factors beyond our control, including personal beliefs, free will, timing, and individual circumstances.
Our services are not a substitute for professional legal, medical, psychological, or financial advice.
2. No Guarantees / No Outcome Promises
By purchasing from SpellsByAura, you understand and agree that:
- Results are not guaranteed
- Experiences and outcomes vary from person to person
- Any testimonials or examples are illustrative only and do not promise similar results
All services are provided in good faith and with sincere effort, but no specific result is promised or implied.
3. Refund, Cancellation & Exchange Policy
Due to the custom, energetic, and time-sensitive nature of our services, the following policy applies:
No Refunds
- We do not offer refunds or exchanges once work has begun or the service has been rendered.
- Spiritual and metaphysical services are considered intangible, personalized services.
Cancellations
- Cancellations are accepted only within one (1) hour of placing the order.
- After one hour, the order is considered confirmed and in progress, and cancellations are no longer possible.
Once the service process has started, no cancellations, refunds, or exchanges will be issued under any circumstances.
4. Information We Collect
We collect only the information necessary to provide our services, which may include:
- Name or chosen identifier
- Email address
- Order details
- Information you voluntarily provide related to your request
We do not require government-issued identification for standard services.
5. How We Use Your Information
Your information is used solely to:
- Process and fulfill orders
- Communicate regarding your service
- Provide customer support
- Maintain internal records
We do not sell, rent, or trade your personal information to third parties.
6. Data Protection & Confidentiality
We take privacy seriously and apply reasonable measures to protect your information.
- All customer communications are treated as strictly confidential
- Personal details are not shared publicly
- Access to information is limited to what is necessary to perform services
While no system can guarantee absolute security, we strive to use reputable platforms and best practices to safeguard your data.
7. Third-Party Services
We may use trusted third-party tools (such as payment processors or website platforms) to operate our services.
These providers may have access to limited data strictly for processing purposes and are governed by their own privacy policies.
SpellsByAura is not responsible for the privacy practices of third-party services.
8. Buyer Responsibility
By purchasing our services, you confirm that:
- You are at least 18 years of age
- You are purchasing voluntarily
- You understand the spiritual nature of the services
- You accept personal responsibility for how you interpret or act upon any information provided
9. Limitation of Liability
To the fullest extent permitted by law:
- SpellsByAura shall not be held liable for any direct, indirect, incidental, or consequential outcomes related to the use of our services
- We are not responsible for decisions or actions taken by clients based on our services
10. Policy Updates
We reserve the right to update or modify this policy at any time.
Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
11. Contact Information
If you have questions about this policy or our services, you may contact us via the contact method provided on our website.
By placing an order with SpellsByAura, you acknowledge that you have read, understood, and agreed to this Privacy Policy & Service Terms document in full.